Part Replacement
Part Replacement
For All Our Customers:
If some parts are broken or lost during the assembly, we can offer you part replacement service.
Contact us at service@joywood.shop via this email, and we will get back to you within 2 business days of receiving your email.
Please note:
If you find any missing or damaged parts when you open the product package(s), we are happy to replace them for free.
However, if any parts are damaged during assembly, we recommend that you first try to repair the damaged part with glue - in most cases, this should be enough to fix the problem. If the part(s) are not easily repairable or have been lost, please feel free to contact us for a replacement. You only need to pay for shipping, and your new part(s) will be delivered within 2-3 weeks.