One-year warranty: Replacement for quality issues with new headphones
JOYWOOD® FOCUSES ON "LIGHT" DESIGN, DEVELOPING ADVANCED PRODUCTS WITH NEW VISUALS, PLAYABILITY, AND QUALITY FOR A UNIQUE CONSUMER EXPERIENCE.
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Before Use Tips
• Absorption effect is better and brighter under sunlight and strong light (UV ultraviolet light).
• The strength and duration of light absorption will affect the duration of luminescence.
• The appearance of wall-hanging light spots in the shell due to static electricity is a normal phenomenon and will naturally disappear.
• Occasionally, air bubbles may form inside the shell due to changes in air pressure and temperature, which is a normal phenomenon and not a liquid leak.
• Night-light sand is safe, environmentally friendly, non-toxic, and radiation-free (purely handmade).
Let the Light Stay in Your Hands
Light Moves with the Beat
Daytime (Absorbs Light Source) / Nighttime (Emits Night Glow)
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Product Policy FAQs
Yes, our products come with a one-year warranty, providing free replacement with a brand new pair of headphones for manufacturing defects (not repair).
Returns must comply with our Return Policy, and customers can apply for a refund within 30 days of receiving the product. We will process the refund upon receiving and inspecting the returned item.
We support iOS and Android systems, and theoretically, any device that can connect to Bluetooth is supported.
We support AI intelligent noise cancellation, utilizing our newly developed dual-feedback hybrid active noise cancellation technology with an embedded neural network processing unit (DNN). Coupled with AI algorithms, it automatically activates the wind noise reduction mode during calls, instantly reducing noise levels by 60%.
Our headphones offer extended battery life and support fast charging. They can last up to 7 hours on a single charge, with an additional 28 hours provided by the charging case. The headphones also feature rapid charging in the case; just 10 minutes of charging provides up to 2 hours of music playback.